All prices are as stated on the Website but TEM-PLATE reserves the right at any time to revise the price of goods without notice. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and let you know we are cancelling the order. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’. The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfil any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.


Upon receiving your order we will debit your card or PayPal account. Please note that we reserve the right to carry out identity checks to make sure that you are the cardholder or owner of the PayPal account used, and refuse your order if we are not about to confirm and verify your identity.

We currently accept payment by Visa and MasterCard via Stripe, and Paypal. All payments are processed through a secure third party payment gateway that we do not have access to. Nor do we store, any personal card or payment information.


TEM-PLATE accepts payments in Euros for orders shipped to the European Union. Orders delivered to customers in the USA, Canada, China, Australia, Hong Kong, Taiwan, Switzerland and Japan are accepted in the regional currency. Orders to all other international destinations are paid in US Dollars. Please mind that if you are paying using an account configured in a different currency, there might be conversion rates applied by your bank.


Please note that there are certain items for sale that will be excluded from all promotions and discount codes. Goodie bags, sale items and gift vouchers are excluded from promotional discounts. Gift vouchers can only be redeemed once.